Once again they failed to deliver my Orange County Register. Once again I am forced to call them. First I must got through voice mail hell to get the subscription department. (Everything is automated on the other end...No humans) After numerous prompts I am now there. Wait! One problem. That is only if I did not recieve today's paper. I got todays paper. I did not recieve my weekend papers which they normally deliver on Monday. Hmm? No prompt for that. Back to the main menu. Lastly they say "press 0 for an operator". On hold for 10 minutes. A computerized voice tells me to "press one for english..... dos pora espaniol". Dos pora espaniol??????? Is this not an english language paper in the United States? So when Jose does not get his paper that is entirely in english, he can only converse with the subscription department in spanish???? Maybe they print special editions for the illegal community?
Finally a nasally woman answers and upon doing some research informs me that I have moved. I inform her that I have not moved. I give her my phone # and account # and tell her that I did get today's paper. Again she tells me that there is a change of address. I tell her that I have been at this address for 12 years and am not even thinking of moving. She says she cannot help me as the computer says I have changed my address. I hang up frustrated. Perhaps if I call back I will get a competant operator. (Repeat all of above except dial 0 sooner) New operator is friendly but still says I have moved. Luckily she believes me about still being at my current address and changes everything back in the computer.
8:45 AM. Still no papers but I am optimistic.